Frequently Asked Questions


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SevenBee is the easiest and most efficient way for landlords and tenants to communicate. Calls, emails, and texts have been the conventional modes of communication used by tenants and landlords today. SevenBee has been built as an alternative which aims to improve their communications.

With SevenBee, users can report issues relating to their tenancy, discuss through solutions, check work progress, and much more. You can send messages, photos, videos and other files relating to your property.

SevenBee provides a centralised location for daily interactions. It can be used by either the landlord or tenant even if the other party does not have the app installed or is not registered on the platform. It is the easiest and most efficient way for landlords and tenants to communicate.

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SevenBee is for any tenant, landlord or property manager who wants to improve communications related to tenancy.

Property managers will enjoy having all the day to day communications about their properties in one place, well organised and easy to access. It will help them track issues and know more about their properties without having to search through emails from tenants mixed with other internal and external communications. Tenants will enjoy being able to quickly, securely and easily communicate with their landlords about issues they may be having with their tenancy.

Users can send messages, photos, videos, and other files to enable their landlords get a clearer idea of the issues they may be facing. Within a few steps, your landlord can be notified of an issue, see photos (if necessary) and get you the help you need without you having to get on a computer or wait on a call queue on the helpline.

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SevenBee is available on smartphones, tablets, and computers. You can download the app on your Android (Google Pixel, Samsung, HTC, Sony etc.) from the Google Android store. You can also register on the SevenBee website directly if you prefer to use it on your computer rather than on your mobile.

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Its quick and easy to register your property either as a tenant or landlord and start using SevenBee immediately. After you have installed SevenBee on your phone, simply input your the address you wish to register on Sevenbee, input the email of your landlord/tenant, choose whether you are a landlord, tenant or property manager and you are good to go! You can now send and receive messages using the app.

The registered landlord/tenant/property agent will receive an email informing them you have registered them on SevenBee and will now be communicating with them through the platform.

What's more? Your landlord/tenant/property manager do not need to be on SevenBee to communicate with you, if you send them a message via SevenBee, they will receive it as an email. If they reply, you will receive it in your SevenBee account. They also have the option to register on SevenBee and it will be seamless and without any issues (You won't even notice they have now started using SevenBee!).

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Absolutely. All you need to do is register your new property and remove your old property. It's simple and straightforward. Your account will remain the same, your profile details will not change and you will continue to enjoy the efficiency of communicating through SevenBee.

If by some chance you go back to your old property and re-register it, you will see your old messages and continue to use it seamlessly.

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There is no limit to the number of properties you can register on SevenBee. If you are a tenant, property manager or landlord, you can register as many properties as you like. If your organisation is large and has several offices managing different properties, we recommend each office registers an account for their properties. Why? Because it make managing the properties easier for your organisation and you won't have a situation where an office in Wandsworth gets messages relating to properties in Soho. If you need more information on this, please feel free to contact the SevenBee team here.

You can see our subscription plans here to see what plan would be ideal for you here.

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Simply click on the Contact us link in the About page or send us an email at [email protected] We will quickly address the abuse or issue and keep you updated about how we have handled it.

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We believe that SevenBee will replace all your DAY TO DAY communications with your tenant, landlord or property manager. It is easy to use, secure, and improves your interactions. Other more OFFICIAL communications like Tenancy agreements may continue to be sent via mail or whatever means your landlord or property manager prefers.

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